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At 7ezbb, your account data — including transaction records linked to bKash, Rocket, and Upay — is handled with clear rules about what we collect, why we hold it, and how you can review or correct it. Access to this platform and its services depends on your local law and eligible regions.
This policy applies to information collected when you open an account, log in, and carry out transactions on 7ezbb. We collect the details you provide during registration — your name, contact information, and the payment method you use, whether that is bKash, Rocket, or Upay. We also retain records of account activity: session logs, wallet transactions, and support interactions. We hold this data to operate your account correctly, process wallet movements, and respond to support requests. We do not sell your personal information to third parties. Where we share data with service providers — for example, to process a Rocket or bKash transaction — those providers are bound by data-handling agreements. Retention periods depend on the type of record. Transaction data linked to your wallet may be held for a period required under applicable rules in your eligible region. information is kept while your account remains active and for a defined period after closure. The exact retention schedule is shown in your account settings after login. If you have questions about what we hold on you, the policy contact route in the Support section of this page is the right place to start. Availability of this service depends on local law and the eligible regions we operate in.
bKash
Rocket
Upay
Session and wallet logs
Not every interaction with 7ezbb falls under the same part of this policy. The table below sets out four areas — account access, transactions, site content, and third-party services — so you can see clearly what this policy governs and where a separate set of rules applies.
Login credentials, session data, and device identifiers collected when you sign in are covered by this policy. We use this data solely to authenticate your session and keep your account secure.
Payment records for bKash, Rocket, and Upay transfers processed through your 7ezbb wallet fall within this policy. You can review these records in your account dashboard after login.
Game content and sports market data displayed on the site are supplied by content providers. This policy covers how we handle your interaction data, not the content itself or the providers who supply it.
Links or services operated by third parties — including external payment processors outside the wallet — are governed by their own privacy policies. We are not responsible for those policies and encourage you to review them directly.
You have real, practical options when it comes to your data at 7ezbb. Reviewing your records is the first step — your account dashboard shows transaction history, wallet movements, and session activity after you log in. If any detail looks incorrect, you can raise a correction request directly through the support route described below. We will review the request and respond within the timeframe set out in your account terms. For more sensitive requests — such as asking what personal data we hold or requesting that specific records be removed — use the policy contact channel. Removal requests are assessed against our retention obligations, which vary depending on your eligible region and applicable local rules. We aim to acknowledge every policy request and provide a clear next step, not a generic holding reply.
Log in and open your account dashboard to see transaction history, wallet entries, and session logs. The current state of your records is always shown there.
If your name, contact information, or payment method details are wrong, raise a correction through the support channel. We will confirm receipt and tell you the next step.
You can request a summary of the personal data we hold on your account. Send the request via the policy contact route; we respond with what we can share under applicable rules in your eligible region.
Removal requests are reviewed against our retention obligations. Some records — particularly wallet transaction logs — may need to be held for a period required under local rules before deletion is possible.
If you have a question about this privacy policy — what we hold, how to correct it, or how to request removal — there are three ways to reach the right team. Use the channel that suits your situation; all three routes go to the same policy team.
Open the chat widget from any page after you log in. Describe your privacy question clearly — include your account reference if you have one — and the support team will route it to the policy team.
Send a written request to our support email address, shown in your account settings under Contact Us. Written requests are useful for data-review or removal queries where you need a documented response.
The Help Centre in your account dashboard has a dedicated Privacy and Data section. You can submit a request form there, track its status, and see when a response has been sent.
These four areas cover the practical side of how 7ezbb handles your information — from the cookies set during your session to how long we keep your wallet records after account closure.
We use cookies to keep your session active and remember your login state. You can manage cookie preferences through your browser settings. Essential cookies required for login and wallet function cannot be disabled without affecting account access.
Your account is protected by password authentication and session controls you manage from your account settings. If you notice unfamiliar activity — for example, a bKash or Rocket transaction you did not make — contact support immediately via live chat.
We hold active account data while your account is open. After closure, certain records — particularly wallet and transaction logs — are kept for a period that depends on your eligible region and applicable local rules. The current retention schedule is shown in your account settings.
To request a change to how we process your data — or to update your communication preferences — use the policy contact route in the support section above. Changes take effect after verification; we confirm via the contact detail on your account.
These are the questions we hear most often from account holders about how their data is handled. If your question is not here, the support contact routes above will get you to the right team.
We collect the information you provide during registration — name, contact details, and payment method. Once your account is active, we also retain session logs and wallet transaction records for bKash, Rocket, and Upay. The full list of data types is in the policy details section above.
Yes. Log in and open your account dashboard — transaction history and wallet entries are shown there in full. If a record looks incorrect, raise a correction request through the live chat or Help Centre. We will review and respond with a clear next step.
We share data only with service providers needed to operate your account — for example, to process a Rocket or Upay transaction. Those providers work under data-handling agreements. We do not sell your personal information to advertisers or unrelated third parties.
Retention periods vary by record type and your eligible region. Some wallet and transaction records may need to be held for a period required under applicable local rules. The current schedule is shown in your account settings under Privacy and Data.
Send a removal request through the policy contact channel — live chat, email, or the Help Centre form in your account dashboard. We assess each request against our retention obligations and will tell you which records can be removed and on what timeline.
Access to 7ezbb and the data rights described in this policy depend on your local law and eligible region. If you are in Bangladesh and have a question about what applies to your account, contact the support team through the routes listed on this page.