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These terms govern your account on 7ezbb — what you can do, what we commit to, and how session controls and policy routes work in practice. Access to this platform depends on your local law and whether Bangladesh falls within our eligible regions at the time you use it.
By opening an account on 7ezbb and using any part of the platform — sports markets, live casino tables, slot titles or your payment wallet — you agree to the terms set out on this page. These terms apply to each session you start, each transaction you initiate and each support request you submit. Where local law in Bangladesh or your eligible region places additional conditions on your use, those conditions sit alongside these terms and are not replaced by them. We hold transaction records for every wallet movement you make, including bKash deposits, Rocket withdrawals and Upay transfers. You can review those records at any time from your account dashboard after login. If a discrepancy appears on your record, you have 30 calendar days from the transaction date to raise it with our support team — after that window, records are treated as accepted. Nothing in these terms limits rights you hold under applicable consumer or data law in your eligible region. We update this page when policy changes, and the date shown at the top of this section reflects the version currently in effect.
bKash wallet transactions fall under the payment section of these terms. Amounts, limits and verification steps are shown in your account at the time of each transaction.
Rocket transfers are subject to the same record-retention and dispute window as other wallet methods. Check your dashboard for the full transaction log.
Upay is listed as a supported wallet where available in your region. Eligibility and current availability are shown inside the payment section of your account.
Not every service or action on this platform falls under the same part of our terms. Understanding the boundary between what we govern directly and what sits outside our control helps you know where to direct a question and which policy route to follow. Four areas come up most often.
Account creation, login, session duration and suspension all fall inside these terms. Rules on eligibility, identity verification and account closure are set by 7ezbb and described in the account section of your dashboard.
Deposits and withdrawals through bKash, Rocket and Upay are governed by these terms for the platform side of each transfer. The wallet provider's own service terms apply separately to how they process their end of the transaction.
Game titles from Bigtime Gaming, Habanero, CQ9, Spadegaming and PlayStar are supplied by those studios under separate content agreements. Our terms cover your access to those titles; the studio's own rules govern game mechanics and RTP disclosures.
Any service you reach by leaving 7ezbb — including external payment apps, linked sports data or third-party information — is outside the scope of these terms. We hold no responsibility for those services or any terms they impose.
These terms are not just obligations — they also set out what you can do and who to contact when you need to act on your account. Your transaction history is available any time you log in; select the wallet section to view individual records for bKash, Rocket and Upay movements. If a detail on your account profile is incorrect — name spelling, contact number or linked wallet — you can submit a correction request through the account settings page. Questions about how a specific term applies to your situation go to support, not to a general form. We treat each request as account-specific, so include your account reference when you write in. If you want a copy of the data we hold on your account, that request also goes through support and we handle it in line with the data-retention schedule shown in the trust section of this page.
Log in, go to your wallet section and select any transaction to see the full record — method, amount, date and status. bKash, Rocket and Upay entries each show the reference number from that transfer.
Open account settings and use the edit fields shown there. For changes that affect payment verification — such as your linked bKash number — additional confirmation steps will appear on screen.
Send your question to our support team with your account reference included. Support reviews each query against the current version of these terms and responds with the relevant section cited.
Contact support directly to request a summary of the data we hold. Include your account reference and the request type. We process these requests in line with the retention schedule below.
If a section of these terms raises a question you cannot resolve from your account dashboard, contact support directly. Use the channel that matches your situation — live chat for urgent account queries, email for formal policy requests that need a written response, and the help section for self-service answers to common questions about account access and transaction records.
Open the chat icon from any page on 7ezbb while logged in. Live chat handles account-specific questions about session controls, transaction records and access status. Have your account reference ready.
For formal requests — policy clarifications, data summaries or written dispute records — email support with your account reference and the specific term or transaction in question. We respond to each query in the order received.
The help section inside your account dashboard covers the most common policy questions around bKash deposits, Rocket withdrawals, session limits and account verification steps. Check there first before raising a support ticket.
Account security and data handling are part of how these terms work in practice, not a separate concern. We hold account data — login history, transaction records and session logs — for a defined retention period set out in our privacy policy, which sits alongside these terms. Cookies on this site are used for session management and to keep your account state between pages; you can review cookie settings from the footer of any page. Account security relies on the credentials you set at registration — if you suspect your login has been accessed without your permission, contact support immediately through live chat and we will suspend the session. Changes to these terms are published on this page; we do not send policy updates by push notification, so check back here if you want to confirm the current version. For any request about how your data is held or used, support is the right contact — not the general help section.
Transaction records, session logs and account details are held for a period defined in our privacy policy. After that period, data is removed in line with our standard deletion schedule unless a dispute is open.
Cookies manage your session state and keep your account logged in between pages. No advertising profile is built from cookie data on this platform. Settings are accessible from the footer link on every page.
If you believe your account has been accessed without your consent, use live chat to flag it immediately. We suspend the active session and walk you through the credential reset process shown in account settings.
When these terms change, the updated version appears on this page with a revised effective date. The current state of any term is always what is shown here — not a cached or archived version.
These are the questions that come up most often when account holders review the terms on this page. Each answer points to the specific route or section you need — not a general suggestion to explore the platform.
Your access to 7ezbb and the terms that govern it depend on your local law and whether Bangladesh is within our eligible regions at the time you log in. If access is available in your region, these terms apply in full from the moment you open an account.
This page always shows the version currently in effect. The effective date appears at the top of the policy section. We do not notify by email or push when terms change, so bookmark this page if you want to check back later.
Log in and open the wallet section to locate the transaction record. If the record looks incorrect, contact support within 30 calendar days of the transaction date and include the reference number shown in your dashboard. After that window, the record is treated as accepted.
Yes. Send a request to support with your account reference and the label 'data summary request'. We handle these in line with the retention schedule in our privacy policy. The help section inside your account does not handle this type of request — support is the correct route.
Account data — including session logs and transaction records for bKash, Rocket and Upay — is held for the retention period set in our privacy policy even after closure. After that period, data is deleted unless a dispute or legal hold is active on your account.
Our terms govern your access to game titles from studios including Habanero, CQ9, Bigtime Gaming, Spadegaming and PlayStar. Each studio sets its own rules for game mechanics and RTP disclosures where shown. Those rules apply to game behaviour; our terms apply to your account access and session.